Orders are received within two weeks from date of purchase. Once orders ship, you will receive an email with a tracking number so you can track your shipment from door-to-door.
Check your email for the shipping notification email. It contains the tracking number for your package. Sometimes emails end up in spam or junk folders, so check them if you cannot find it in your inbox.
If you purchase multiple items, you will receive them individually. Products are shipped directly from manufacturers, so expect your items to arrive in multiple shipments.
Due to high volume and limited inventory, all Jill's Steals and Deals are FINAL Sales. No Returns/Refunds/Exchanges are allowed.
Please contact us for any damaged or defective product issues.
If you get an error message when attempting to checkout, please call your bank or credit card to make sure they have not blocked the transaction for activity outside of your normal purchase patterns. It's very common and protects you from fraud. This can usually be fixed in a few minutes allowing you to complete your order successfully.
Due to the incredibly high demand and limited inventory available, all sales are on a first-come, first-serve basis. Items are not reserved once they are put into the cart. If inventory is down to a single item and multiple customers add it to their cart, the customer that completes their order first gets the item and any others who also had the item in their cart will get the message that notifies them the item is no longer available.
Due to the high volume of orders and because this is a FINAL SALE event and credit cards are charged at the time of purchase.
Pending available inventory, we cannot guarantee these requests will be possible but we will do our best to correct your error and create a new order for you with the desired item/color/size. For requests such as these, contact us.
Contact us or email:firstname.lastname@example.org
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